Enabling the Virtual Webcam in Streamlabs

Connecting Streamlabs to your conferencing software, such as Zoom, uses a ‘virtual’ webcam – essentially a video feed, that you can select from within Zoom and other programs. This article explains how to enable the virtual webcam and select it from your conferencing software. 

Enabling the virtual webcam

Streamlabs​ setup

To enable the virtual webcam in Streamlabs, as illustrated below:

  1. First select Streamlabs settings from the bottom left of the page
  2. Next, select Virtual Cabcam from the settings menu
  3. Click ‘Start Virtual Webcam’
  4. Finally, click the done button in the bottom right of the page.
Enabling a virtual camera in Streamlabs OBS

Setup in your video conferencing program

When in your video conferencing software, you will need to select the virtual camera from the list of available cameras. 

Troubleshooting

No video feed - only a gray screen

If you are in Zoom and select Streamlabs OBS and the video image is gray, this is an indication that the virtual camera in Streamlabs OBS has not been enabled.

It is useful to be aware of this situation – you may be teaching for months, and one time forget to enable the virtual camera in Streamlabs, only to be surprised as to why the video is not working (speaking from experience!)

Unable to select main webcam in video conferencing software

Another scenario to be aware of is that it is typically only possible for a single program to access a webcam at any particular time. If you are using your webcam with Streamlabs (even if you are not accessing Streamlabs from within Zoom), then it is not possible to select it from within a separate video conferencing software.

If you try to connect a webcam that is being used by a different piece of software, then you will likely receive a warning like that below (example from Zoom).

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