Using Zoom’s Waiting Room

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The waiting room feature help ensures Zoomboming is a thing of the past. This article explains Zoom’s waiting room feature, and important things to know about the feature for managing your class. 

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The role of the waiting room feature

The waiting room feature in Zoom is a useful feature that prevents students from entering class until admitted, reducing the likelihood that uninvited students will be able to join the call, and also ensure that students do not join the class until you are ready to start the class:

  • Ensuring that only accepted individuals are able to enter class: While most classes run smoothly, the growth of Zoom has resulted in occurrences of Zoombombing, whereby uninvited individuals join the call, potentially engaging in offensive or obscene behaviors, a risk that is heightened when links to Zoom meetings are publicly posted. The waiting room feature ensures that students must be manually admitted before the class, in turn reducing the likelihood of uninvited individuals from being able to enter. 
  • Managing the start of class: The waiting room feature also ensures that you are prepared for the class before allowing students to enter. By having the waiting room enabled, you can ensure that everything is setup for the call, and that your speakers and microphone are all working correctly, before allowing students access to the class. 

Managing the waiting room during class

During class, it is important to be aware of the waiting room to ensure late students or students who lose connections can be admired as necessary. 

Caution: Disabling the waiting room during class

While Zoom does offer the ability to disable the waiting room during the call (in-tern auto-admitting late students), you should be aware that selecting this enables anyone with the class link to be able to join the class. Since this heightens the risk of zoomboming (particularly if the link the class is publicly available), this setting should be used with caution, and many university accounts have disabled this ability to make this change.

Disabling the Zoom Waiting Room

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